Advanced Management & Administration Theory & Practice

Module 1 - The Evolution of Management Theory

·Theory, theories and theorists, the background

·Henri Fayol and Max Weber: authority, responsibility, discipline, leadership, bureaucracy, hierarchy

·Frederic Taylor: scientific management, method study, time & motion study, O&M study

·Elton Mayo: the human relations school of thought

Module 2 - Organizations

·Purposes, objectives and categories of organizations

·Ownership of organizations: sole-proprietors, partnerships, companies, private and public

·Organizations and their environment, organizational theorists

·Systems theory, adaptive, closed and open systems

Module 3 - Structures of Organizations

·Delegation of responsibility and spans of control

·Organising and types of organizational structures, organization charts

·Centralisation and decentralisation of functions, interdepartmental co-ordination and co-operation

·Structures for international organizations, management operational and cultural considerations

Module 4 - Motivation and Motivational Theories

·Organizational psychology theory, conflict at work theory, models of motivation

·Chris Argyris’s Immaturity-Maturity Theory; Abraham Maslow’s Hierarchy of Human Needs

·Douglas McGregor’s Theory X and Y; William Ouchi’s Theory Z; Charles Handy’s Motivational Calculus

·Rensis Likert management styles, Frederick Herzberg’s Motivation-Hygiene Theory; Vroom’s Expectancy Theory

Module 5 - Theories on Leadership

·Types of leaders, trait theories of leadership, style theories of leadership

·Managerial grids models, contingency theories of leadership

·Groups and group behaviour, teams and team building, team-skills, team roles

·Culture and international management, cultural differences and Hofstede’s model of cultural dimensions

Module 6 - Strategic Management

·Key issues in planning and strategic management, innovation, synthesis and development

·Strategic theorists and their theories explored

·Corporate and strategic objectives, stakeholder theories, corporate planning

·Business ethics, social responsibility, policies, entrepreneurial activity

Module 7 - Business Environment

·SWOT analysis, the macro and micro environment, red ocean and blue ocean approaches

·PEST: Politics, Economics, Sociology, Technology, other factors

·Competitive forces, definition of an industry, industry rivalry, customer focus

·Entry and exit barriers, defence strategies, competitive advantage, analysing competition, developing strategy

Module 8 - Change Management

·Dimensions of change, environment, technology, personnel, organisation structure, products/services

·Resistance to change, culture of change, learning organizations, motivations for change

·Change for other than growth: contraction, divestment, restructuring, innovation

·Framework for change: planning, managing, monitoring, engaging employees

Module 9 - Mission and Mission Statements

·Aims, goals and objectives, vision and mission, mission statements, purposes

·Values, standards and behaviours, corporate and personal values

·Evolving mission statements, people orientation, differing approaches, key considerations

·MOST analysis: mission, objectives, strategy, tactics

Module 10 - Stakeholders

·Direct and indirect interests, stakeholders, inwards investors, opinion formers, consumer influence

·Governments as stakeholders, central and local government

·Interdependence, supply chains and value chains

·Creating shareholder value, customers, marketing, corporate social responsibility (CSR)

Module 11 - Communication

·The potency of communication, effective communication, customer-focus

·The communication loop, channels of communication, barriers, attitudes in communication

·Structural and component models, balance theory, cognitive consistency, congruity theory

·Multi-component models, reasoned action theory, game theory and bargaining

Module 12 - Business Ethics

·Perspective approaches to business ethics: the individual, the organization, society

·Worldwide trends in business: communication technology, globalisation, networking, branding

·Ethical challenges in the workplace, decision factors, values-led approaches, Fairtrade Organisations

·Compliance, essential components of a compliance system, codes of conduct, ethical investment