Operations & Quality Management
Level 7 · ₾1990 · exam in 3–12 months
Summary of Major Topics & Study
Explaining Operations Management.
The Input-Transformation-Output Process, Process Hierarchy.
Operations Strategy, Operations Resources.
Market Requirements, Social, Environmental and Economic Performance.
The Design of Services and Products, Stages in Design, Design Details.
Effects of Volume and Variety on Operations.
The Location of Operations, Positioning and Layout; Operations Flow.
Managing and Designing Supply Networks. Network Dynamics.
Capacity Management; Measuring Capacity, Demand Fluctuations, Queueing Theory.
Inventory Management and Control.
Supply and Demand Concerns
Planning and Control of Ongoing Operations.
Enterprise Resource Planning (ERP).
Lean Synchronization.
Increasing Efficiency and Reducing Waste.
Total Quality Management, Achieving Conformance, Specification, Improvement.
(A more detailed outline of contents is available on request)
Study & Career Development
This Program teaches what is needed to become a senior and valued operations manager, and how to deal with and manage inventory, supply and design issues. It deals with many factors which impact upon the success, efficiency and profitability of an organization. Dealing with many matters like location and layout of resources and equipment, planning and control, it gives a very good grounding in management and operations principals.
Completing this high-level Program is positive indication of your ability to successfully undertake further studies at level-6, level-7 and other graduate levels, in business, economics, organization, project management, engineering and wider management-related studies.
There is a wide range of options for further study - see the "Related Courses" section for suggestions – which include the ‘wider’ syllabus ABA & Baccalaureate Programmes and the 'Double Award' EBA & BBA Bachelor degree Programme, and the 'Double Award' EMBA & MBA degree Programme. You are welcome to ask the College for advice, and of course you can see details of these Programmes on this website.
The fee includes:
- College membership, plus your study materials & certificate of affiliation — International CIC Study & Training Materials
- detailed distance-learning instructions for the best results — the Study & Training Guide
- per-module Self-Assessment Tests with answers, plus a Progress Chart
- arrangement of your final exam
- a Level 7 Diploma — on passing the exam
- postal service