Purchasing & Resourcing Management

Module 1 - Introduction to Purchasing and Resourcing Management

·Modern purchasing as a professional managerial activity, objectives, purchasing and logistics

·Strategic purchasing, purchasing in the management hierarchy, products, goods and services

·Categories of organizational buyers, channels of distribution, wholesale and retail businesses

·Principles of management, functional and human aspects, policies, standards and performance

Module 2 - Purchasing Objectives and Strategy

·Business planning, purchasing’s general and specific objectives, setting purchasing strategy

·Purchasing strategies, manufacturing for stock, to order strategy, just-in-time (JIT), forward buying

·Total quality management and purchasing, partnership sourcing, the “Pareto Principle” and “80-20 Rule”

·Customer satisfaction levels and costs, sellers and buyers markets, evaluation of purchasing strategy

Module 3 - Purchasing Policy: Formulation, Implementation and Control

·Formulating purchasing policy, market profiles, production cycle times, forecasting demand

·Economic order quantities, influences on purchase decisions, quality approval of supplies, budgets

·Statistical and ABC classifications of stocks, risk analysis, monitoring and control of key costs

·Expertise needs in purchasing, technology, changes in purchasing policy, organisational development

Module 4 - Purchasing Organisation Structure, Responsibilities, Job Structures

·Purchasing organisation, organisational structures, centralisation and decentralisation

·Organisational strengths and weaknesses, SWOT analysis, the purchasing function’s status

·Organisation of purchasing personnel, job structures, specifications, rotation, analysis, changes

·Teamwork in purchasing, team roles, multi-skilled logistics roles, co-ordination with other functions

Module 5 - Control Systems, Procedures and Records

·Purchasing control systems, implementation, control and feedback cycles

·The basic purchasing process, notification, requisition, quotations, supplier selection, orders

·Purchasing documentation, structure of a purchasing manual, policies and processes

·Selection of preferred suppliers, supplier appraisal and research, provisioning, priorities

Module 6 - Information Technology in Purchasing and Supply

·Disadvantages of manual systems, better performance through technology, computer systems

·Computerisation of systems, applications, databases, Gannt, network analysis and flow charts

·Hardware, software, information and processing needs, computerised logistics applications

·Impacts of technology on purchasing and suppliers, e-procurement, e-marketplaces

Module 7 - The Human Resource in the Supply Chain

·Management of the human resource, centralised and devolved HR, relationships with others

·Manpower planning, effective recruitment, selection, interviewing candidates, tests and evaluation

·Training personnel, assessing development needs, training methods, development processes

·Performance appraisal and management, personnel investment processes, project-based development

Module 8 - Management Style, Motivation and Control

·Management attitudes, scientific management, management and motivational theories

·Appraisal of managerial styles, task-oriented, relationships-oriented, situational managerial style

·Managerial styles in purchasing, a motivational audit, conflict resolution, reasons conflicts arise

·Employee grievances and disputes, disciplinary procedure, pay structures, job evaluation

Module 9 - Sourcing Processes and Supplier Relationships

·Principles of sourcing, attributes of good suppliers, making sourcing decisions, price-quality strategy

·Production, make or buy decisions, materials management and requirements planning (MRP)

·Pricing considerations, analysis and structures, discounts, contracts, total cost of acquisition (TCA)

·Supplier relationships, traditional and contemporary, JIT manufacture, partnership sourcing

Module 10 - Quality Management in the Purchasing Function

·Quality management in purchasing, definition of quality, quality policy in purchasing

·Quality control, assurance and approval, specification of quality standards, performance standards

·Total quality management, TQM processes and concepts, barriers to quality competitiveness

·Quality implementation costs, quality costs versus customer satisfaction priorities, quality auditing

Module 11 - Negotiating and Bargaining in the Supply Chain

·Definition and aims of negotiation, negotiators, when negotiation is needed, resolving disagreement

·Situations which require negotiation, the scope, stages and conduct of a negotiation

·Strategy and tactics, poor and good negotiation, body language signals, win-win, effective bargaining

·Personal effectiveness in negotiations, authority, ethics and negotiation, professional practice

Module 12 - Further Purchasing Techniques and Practices

·Support tools in purchasing, logistics database support, data access, JIT systems, team-work

·Supplier tendering procedures, competitive tendering policy, tender documentation, evaluation

·Supplier performance databases, e-commerce in purchasing, buying power, drafting specifications

·Benchmarking, processes, performance drivers, benefits, quantitative and qualitative measuring